ITIL Certification Course

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6 reviews

What will you learn from this ITIL V3 Certification Course?

  • Techniques for running a whole team of Infrastructure Operation for customers of different categories.
  • Individuals who are taking up this course will become capable to attain ITIL certifications (Basic, Intermediate and Expert Level).

Course Requirements

Prior to signing up for this course, you should make sure that you are ready to do hard work and practice it in your work. All the students should have a deep interest in IT Infrastructure Domain that is grown to a top technology in the present days.

Also, make sure to carry a pen and notepad while studying this course so that you can note important queries and pointers.

ITIL V3 Certification Course Details

It is a wonderful course will talk about all the concepts of Information Technology Infrastructure Library (ITIL) that can help the students in an incredible way. This means it is perfect for the individuals who want to make a strong career in the growing ITIL Infrastructure Domain.

All the important concepts and details required to pass the ITIL Foundation exam are covered in this course. It is not necessary that people who want to pass this exam should only sign up for this program because it can also help those people who want to know about the ITIL concepts without any need to give the exam.

The ITIL V3 Certification Course is divided into three different sections that are explained below in detail:

  • Section One

In this part, we will give you a brief introduction to the basic concepts of the Service Management and important practice about the ITIL framework. In addition, you will learn regarding the Service Lifecycle and some main ITIL concepts like functions and processes will also be covered in this section.

  • Section Two

In this section, you will learn about all five stages of the lifecycle that starts from the Service Strategy and ends at the Continual Service Improvement. All the lectures are explained in an easier step by step format that also includes a summary about the major elements of the lifecycle.

  • Section Three

The main motive of this course to describe our students about all the ITIL processes and functions. We can guarantee that you will learn about these process in a simple, yet a powerful manner so that you can pass the ITIL exam.

There is also a quiz at the last section of the course that can help you in gaining better confidence while giving ITIL certifications.

Who is the target audience?

  • All the individuals who are working on the IT Infrastructure Services Domain and looking to take their career to the higher level by expanding knowledge in the field of Service Management.
  • People who think this field is useful and they should attain some knowledge about the IT Infrastructure Library. This course will cover all the things that make it suitable for all types of people ranging from the beginners to the Senior Managers.

So, don’t wait for guys!! Expand your knowledge of ITIL now.

Starting Course

1
INTRODUCTION
2
SERVICE MANAGEMENT
3
ITSM and ITIL
4
THE SERVICE LIFECYCLE
5
ITIL FUNCTIONS
6
SERVICE STRATEGY
7
SERVICE STRATEGY PROCESS
8
SERVICE DESIGN
9
SERVICE DESIGN PROCESS
10
SERVICE TRANSITION
11
SERVICE OPERATIONS
12
INCIDENT MANAGEMENT
13
EVENT MANAGEMENT
14
SERVICE REQUEST MANAGEMENT
15
PROBLEM MANAGEMENT
16
ACCESS MANAGEMENT
17
SERVICE OPERATION FUNCTIONS
18
TECHNICAL MANAGEMENT
19
IT OPERATIONS MANAGEMENT
20
APPLICATION MANAGEMENT
21
CONTINUAL SERVICE IMPROVEMENT PROCESS PART 1
22
CONTINUAL SERVICE IMPROVEMENT PROCESS PART 2
23
ITIL OVERVIEW QUIZ
Faq Content 1
Faq Content 2

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Enrolled: 34 students
Duration: 10 Weeks
Lectures: 23
Video: 72 hours
Level: Advanced

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Working hours

Monday 9:30 am - 6.00 pm
Tuesday 9:30 am - 6.00 pm
Wednesday 9:30 am - 6.00 pm
Thursday 9:30 am - 6.00 pm
Friday 9:30 am - 5.00 pm
Saturday Closed
Sunday Closed